A global insurance company facing challenges in managing complex claims involving multiple external entities, with significant manual effort required at each stage of the claim assessment process.
About the Client
Developed a SmartLedger platform using DLT to streamline claims management by connecting all entities in a secure network, enabling real-time multi-party transactions while maintaining data confidentiality and integrity.
Project Overview
Challenges & Objectives
Siloed administration systems
Risky data sharing via email (potential loss/breach)
Long-term auditability concerns
Labor-intensive interaction with multiple systems
Need for secure, tamper-proof record keeping
Requirement for seamless system integratio
Implementation
01
Built distributed ledger platform connecting all stakeholders
02
Implemented SmartLedger technology for:
Secure, confidential data exchange
Real-time transaction processing
Immutable audit trails
03
Developed features ensuring:
Data integrity (no unauthorized alterations)
Complete audit transparency
Flexible API-based integration
Outcomes & Business Impact
Eliminated silos through integrated systems
Replaced risky email sharing with secure data exchange
Established unquestionable data integrity
Created complete, transparent audit trails
Enabled flexible system integration via open APIs
Reduced operational expenses and errors
Minimized litigation risks from improper claims handling
Laid foundation for future ecosystem expansion
The SmartLedger platform transformed the client's contract management processes by introducing secure, efficient and transparent operations across their entire business network.