Find Pro: AI-Powered Service for Finding Multidisciplinary Specialists

Expertise:
Backend
Frontend
QA
Analyst
Graphic Design
UI/UX Design
Tech Stack:
Flutter
Laravel
PHP
React
Go
ios
Android
Client: FindPro
Year of Project Implementation: 2024
Find Pro is a Cyprus-based startup offering an AI-powered recommendation platform for finding diverse specialists. The service enables users to quickly connect with verified professionals for various needs, ranging from education (language tutors, academic subjects) to skilled services like plumbers, electricians, driving instructors, beauty experts, psychologists, and more. The platform saves users time by intelligently matching them with the right experts while helping service providers grow their client base.
About the Client
Find Pro was created with the goal of providing a convenient and intelligent platform for finding private specialists across multiple service categories in Cyprus. A key innovation was integrating AI to enhance the search process and reduce costs. The platform utilizes a smart chatbot that interacts with users to clarify their needs and provide accurate recommendations.
Project Overview
AI-Powered Features
01
Smart Support Chatbot
To optimize costs and improve efficiency, the AI-powered chatbot responds to user queries up to three times before escalating to a human operator. If a question has been asked before, the chatbot retrieves relevant answers from a local database, reducing redundant queries and speeding up responses.
02
Intelligent Specialist Matching
The core of the platform’s AI is its ability to interpret vague or ambiguous user requests. Instead of requiring users to specify exactly what kind of specialist they need, the system analyzes the problem description and suggests the most suitable professionals.
03
Recommendation Algorithms
The AI continuously improves its matching process based on user feedback, reviews, and service ratings, ensuring better results over time.

Challenges & Objectives

The client outlined the following key objectives:
  • Develop a modern and functional AI-enhanced platform for finding specialists across different service categories.
  • Implement a chatbot that minimizes operational costs while improving user experience.
  • Enable users to describe their problems in natural language and receive accurate specialist recommendations.
  • Design an intuitive user experience covering search, booking, communication, and reviews.
  • Provide ongoing support and iterative improvements to enhance the AI system and platform features
Implementation
Built from Scratch:
01
AI Chatbot for Smart Support
Integrated a chatbot that automates responses, pulls answers from a database for common queries, and ensures smooth communication.
02
Specialist Directory
A structured categorization system to help users find the right professionals.
03
Filters and AI Recommendations
Users can filter by price, location, ratings, and the AI provides personalized recommendations.
04
Order Management System
Users can submit detailed service requests, receive offers, and select specialists based on ratings and reviews.
05
User & Specialist Dashboards
Custom dashboards for managing profiles, schedules, and orders.
06
Communication & Notifications
Real-time chat and notifications for service updates.
07
Ratings & Reviews
AI analyzes feedback to refine recommendations.
08
Service Advertising
Specialists can promote their services within the platform.
09
Financial Integration
Secure payment system for direct transactions.

Outcomes & Business Impact

The Find Pro platform successfully launched as an AI-driven service, providing an intuitive and intelligent way to connect users with the right specialists. The chatbot-driven support system significantly reduces operational costs while improving response times, and the AI-powered recommendations enhance user satisfaction. The platform continues to evolve with new AI improvements, ensuring smarter and more efficient service matching over time.

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