Efficient Mobile Banking Solution for Private Clients

Expertise:
Mobile
UI/UX Design
Tech Stack:
Swift
Kotlin
Client: Retail Banking Division
A leading commercial bank offering a wide range of services to individual clients. With a focus on digital transformation, the bank aimed to launch a user-friendly mobile banking app that would simplify access to everyday financial services and increase user engagement.
About the Client
The client approached us with the goal of building a modern, intuitive mobile banking application from the ground up. This was a greenfield project — with no legacy systems or templates — requiring a brand-new product design, rapid MVP development, and the integration of key financial features. The app needed to meet high quality standards and be ready for launch in a tight timeframe.
Project Overview

Challenges & Objectives

Our team was tasked with delivering a fast, secure, and user-friendly mobile banking experience. The primary objectives included:
  • Designing a simple and intuitive digital product from scratch.
  • Creating a unique and modern UI/UX aligned with the bank’s brand.
  • Developing and integrating new features to improve usability and functionality.
  • Increasing user lifetime value (LTV) through better engagement and retention.
  • Delivering the first MVP version within a short timeframe.
Implementation
To meet the client's expectations and timelines, the following actions were taken:
01
Developed native mobile applications using Swift for iOS and Kotlin for Android.
02
Designed a completely new user interface, balancing simplicity and functionality.
03
Implemented core banking features including account overview, transfers, transaction history, and bill payments.
04
Added push notifications, biometric login, and card management features for enhanced UX.
05
Applied OAuth 2.0 authentication and encryption for secure access and data transmission.
06
Used analytics tools to track user behavior and inform future feature development.
07
Conducted usability testing and performance optimization before the public release.

Outcomes & Business Impact

The mobile banking app quickly gained traction and delivered measurable results:
  • The final product met high industry standards and was adopted by over 100,000 users.
  • More than 50% of users became active monthly users, demonstrating strong retention.
  • Improved UX and personalization led to a measurable increase in user LTV.
  • The MVP was successfully delivered within the planned timeline, allowing for a quick market entry.
  • The project strengthened the client’s position in the retail banking market and laid the foundation for future digital product growth.

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